General / Customer Service Testimonials

"We have really been impressed with everyone we have dealt with at Lawson.  Your demo at KC DAX is the reason we purchased this printer, and the reason we purchased from Lawson.  Your professionalism and customer service have been great.  Unfortunately, some companies don't offer that any more."

Brenda Flowers
ThreadWorks1 LLC
Chanute, KS

"Just wanted to say 'Thanks' to all of you at Lawson, and we really appreciate all of the service we've gotten: from going to your initial screen printing class, to the service we've gotten, and the products.

It was a really big part of us being able to start our business and be successful, and we really appreciate the relationship with everybody there.

Keep up the good work!"

Chris Meeks
AC Custom Apparel
Joplin, MO

"Outstanding business! They have all the things that you need; supplies, equipment, everything! The staff is wonderful. Kim McKenry, my salesperson, is great!

Not only do they have everything you need, but they also have the answers to all of your questions."

Jim Galovski
Sick Puppy Custom Graphics
Saint Louis, MO

"Hey, we just wanted to thank all of you helpful people at Lawson! You've really made a difference in us getting our business started, answering all of our questions and going above and beyond when we needed help and customer service. We really appreciate all of you help!

Thanks Lawson!"

Brittany & Summer
Culture Flock Clothing
Springfield, MO

"Just wanted to say "Thank You" to Steve in Technical support. You're the best!

Awesome customer service.....one of the main reasons I chose (and will continue) to use ONLY Lawson equipment in my shop!

Owe ya an Imo's next time we're in town! Again, thanks for helping and talking Hugh through our Hot Shot flash situation!"

Beverly Crockarell
Stewart County Screen Printing

"I would like to take a minute to thank Lawson. I went to their silkscreen class last weekend and I will say it was well worth the money. I highly recommend this class to a person getting started, the teacher Glen is awesome he has a ton of knowledge. I myself took in a ton of it from him. I have purchased supplies from other companies but I did not get the service like I did from Lawson. I had a problem burning my screens Glen drove all the way from St Louis to Riverton, IL to help me solve it. Thanks a ton again Glen! No other company has the service like Lawson."

Bill Herman
June 2009

"Well it seems like you can go anywhere on the Internet to find just about anything these days. I decided to do some research on screen printing and sublimation. I already planned to buy locally since I wanted to be able to justify customer service when I had a problem or questions regarding the equipment I wanted to purchase. I set out one day to visit 3 different companies in the St. Louis area to see what they had to offer. I had reviewed many of the products on the Internet and looked at pricing. My first stop was Lawson SP. Now keep in mind I did not call them first to tell them I was coming, I did not tell them I was coming. Walked right in when I got there, and talked to Andy. He was super professional and sold me on a sublimation package. I excitidly took my package home and got it up and running on the same day. Sublimation has become such an imprtant part to my store. Glen was super helpful also, and we will continue our business with Lawson"

-Brian and Tami 
Git-R-Done Graph-X 
Staunton, IL

"I wish to send a shout out to the Lawson group for keeping the delivery
schedule on track!

Our training sessions went well as we have been applying the learned tasks
for the last couple of days.
 
We were rushing around to complete the final connections but it all came
together well, we are continuing to developing process locations with
additional tables or stands.

Our CEO toured through the new department yesterday and was very pleased
that the equipment was operational by the due date and that we were making
product. His only concern was to improve our ventilation as the operators
were using the press wash which smells a little strong.

Please know that we will surely be in touch with additional questions or
concerns.

I wish to thank you all again for the on time delivery and your continued
support."

Mike Skinner
Kranos Corporation DBA
Litchfield , IL

"I wanted to take a moment to tell you how much my wife and I value the support we get from Glen. I am working two jobs as we try to grow our screen printing business.

Typically I don't get around to screen printing until the evenings or weekends. And that's when I have a need for a quick answer to something that just came up. There have been several occasions where I have called Glen and gotten the answer and was back up and running in no time.

This kind of service is invaluable to us and really fosters a great relationship with your company. My wife has also talked a lot with Kelly and she has offered some very helpful suggestions. All in all, we are very happy with our decision to use Lawson for our screen printing needs."

Tim Maudlin
Ordinary Store, Inc.
March, 2010

"Thanks for all the help you've given today to make this happen so quickly.  One thing I appreciate is great customer service and you guys at Lawson sure have that, which puts you leaps and bounds ahead of the other guys."

Purchased a 4872 LED-5000 Exposure Unit.

Kyle Woodall - MachineGunGraphics
Salem, NC
December, 2014

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5110 Penrose St.
Saint Louis, MO 63115
314-382-9300