Customer Service - Shipping Information

All orders are shipped F.O.B., from our branch, or F.O.B. manufacturer for non-stocked items. We ship via all major truck lines, UPS, air express or other method as you specify. We are only 2 days UPS shipping away from Virginia to Kansas - The top of Minnesota to the bottom of Florida.

All truck shipments are freight collect.

For all commercial addresses, UPS guarantees the day of delivery for
every ground package you ship within the 48 contiguous states.

For guaranteed day-definite delivery schedules, please use the
Transit Times based on one of our shipping branches.

  • UPS Ground Time-In-Transit Map for Saint Louis, MO
  • UPS Ground Time-In-Transit Map for Atlanta GA

Scheduled delivery days are revised from time to time as changes in technology, distribution, and volume occur.

Deliveries to residential addresses (determined by UPS if someone sleeps on the property) receive scheduled delivery but there is not a guarantee.

If you desire, we can e-mail you UPS Tracking Information when your order ships. Call Lawson's Customer Service Desk at 800-325-8317 to arrange for this special service.*

*Currently this service is only available for items shipped from the Saint Louis warehouse.

Lawson does not ship hazardous materials by air.

UPS charges additional fees for shipments, insurance, residential delivery, oversized packages, special handling, fuel surcharges, C.O.D. collection, etc. The Hazardous Materials Service handling charge applies to all
hazardous materials packages that require a UPS Shipping Paper. Your total Shipping and Handling Fee will reflect these charges.

UPS Accessorial Charges Price List -revised January 2002

UPS does not accept packages weighing more than 150 pounds, or exceeding 108 inches in length, or exceeding a total of 130 inches in length and girth combined.