Email *

First Name *

Last Name *

Job Title *

Business/Company *

Phone Number (xxx-xxx-xxxx) *

Addrress Line 1 *

Addrress Line 2

City *

State/Prov/Region *

Postal/Zip *

Country *

Preferred Method of Contact

Email
Phone
Text

Also check your email, even if you select phone! Frequently a quick fix will be emailed to you.

Preferred Time of Contact *

Date time *

Equipment Information

Select Equipment Type *

What Type of Automatic Press? *

What Type of Manual Press? *

What Type of Dryer? *

Dryer Belt Width (Inches) *

Dryer Overall Length (Feet) *

What Type of Pre-Treat Sprayer? *

What Type of Exposure Unit? *

What Type of Flash Unit? *

What Type of Graphic Press? *

What Type of Digital Equipment? *

If "Other" What kind of equipment? *

Age of Equipment (Years) *

Equipment Serial Number *

Where was equipment purchased from? *

READ ME: If you bought your equipment Used from a 3rd party (not Lawson) OR it is OVER 10 years old and troubleshooting is necessary, you'll need to buy a Diagnostics, Analysis, and Troubleshooting Assistant Package.

I have read the information presented to me about the Diagnostics, Analysis, and Troubleshooting Assistant Package and understand that I need additional support. *

Confirm

Have you purchased a Maintenance Support Package? *

Description of Issue *

Issue Priority? *

Upload Low-Res Photos of the Issue:

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-120059-file2-1_

Photo 2 (optional)

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

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Photo 3 (optional)

Choose file or drag here

Supported format: JPG, JPEG, PNG, GIF, SVG.

temp-for-120059-file2-3_

Your Contact/Business Information

Equipment Information

READ ME: If you bought your equipment Used from a 3rd party (not Lawson) OR it is OVER 10 years old and troubleshooting is necessary, you'll need to buy a Diagnostics, Analysis, and Troubleshooting Assistant Package.

Thanks for getting in touch! We will contact you soon.

Thanks for getting in touch! We will contact you soon.

Chemica US

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Hotmark Revolution Heat Transfer Cuttable Media

Hotmark Revolution Heat Transfer Cuttable Media