To help resolve your issue in an expedited manner, complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. The more information you provide the better. Someone will contact you shortly after receiving this completed Service Support Ticket.

Important Note: If your equipment was EITHER: 1) purchased USED from a 3rd party, or 2) is Over 10 years old and solving your issue requires any Diagnostics, Analysis or Troubleshooting you must purchase an Assistance Package.

View the Diagnostics, Analysis and Troubleshooting Assistant Package choices. If you need to purchase one of these, after doing so, make sure you select which Package you purchased below.

NOTE: If you know what part(s) you need to buy, and no diagnostic services are required, there is no fee. Most replacement parts are found in the instruction manual. If you need to buy an instruction manual, click this link: Lawson Instruction Manuals

There is NO charge for supporting these pieces of Lawson equipment: Zoom-AE, Silver-Jet, Flash Units, Manual Presses, Exposure Units, Dip Tanks or Washout Sinks.

After you submit your Service Ticket, be sure to check your email...because we may provide additional links, information or instructions...and you may be required to buy a Support Package (see above).