Create a Digital Support Ticket

For Epson/Roland Printers, DTF Printers & Software

Here are helpful links and phone numbers from the manufacturers of the hardware/software:

• DTF Station Support via Discord - DTF Station provides all support via their Discord channel. If you are not already registered, these videos will guide you through the process of installing and logging into Discord:
  • How to Register for DTF Station Support
  • How to Submit a Support Ticket
  • Join a Live Webinar/Training
• Epson (all printing issues) - 888-377-6611
• CadLink (Film Maker & Digital Factory software and printing issues) - (888) 744-6522

Please note that Lawson is unable to assist with networking or local IT issues. For help with your computer, WAN, or other IT concerns, please reach out to a local specialist.

If you are not an active supply customer with Lawson, you will need to purchase a support package.

Lawson Customers:

If you need support for RIP software (Film Maker, Digital Factory, etc.) or digital equipment (film printers, DTG, or DTF printers, etc.) and you actively buy your ink and supplies from Lawson, then please fill out the support form below. The more information you provide, the better. Someone will contact you shortly.

All digital support is provided from our St. Louis office. Hours are 8:00 AM to 4:00 PM (CST), Monday through Friday.