Software/Supply and Equipment support staff are available, free of charge for items under warranty, for our customer's use on products purchased from Lawson. Call 314-382-9300 for assistance Monday - Friday, 8:00 am - 5:00 pm (CST).
You will receive the best software support, for most products, when you go directly to the manufacturer. If you are not satisfied with your product or service from the software manufacturer, Lawson will work with you to help resolve your problem. Lawson does not offer free support for computer programs like CorelDraw, Illustrator, Photoshop, and RIP programs we do not develop.
Technical Support - Corel, PhotoShop, FastFilms & FastRip
Support help is available to you on use of Corel & PhotoShop, FastRip & FastArtist. Telephone Support is offered via pre-paid packages or on a per incident basis. Pricing is $50.00 per/incident (i.e. question) or you can purchase a 3 Question Package at only $99.00.
To help resolve your issue in an expedited manner, please complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. Someone will contact you shortly after receiving this completed Service Support Ticket.