Technical Support
Screen Printing & Digital Printing Support
Lawson Screen & Digital Products provides support garment printing machines, supplies, and software. From technical support, to print support, we will help you through every step of any printing process.
Lawson Screen & Digital Products in Saint Louis is open for business 8:00 am to 5:00 pm (CST) Monday thru Friday. However, we do offer support 24/7/365! Supply and Equipment support staff are available, free of charge, for our customer's use on products purchased from Lawson. Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.
24 hour Emergency Service Hot Line is available for equipment customers.
If it is after hours (after 8AM - 5PM CST), call 314-382-9300. You will be directed to the automated attendant. Listen to the options presented and select the prompt to speak with a Service Technician. This will transfer you to Lawson's 24-hour Hotline. If you get a voicemail recording after being transferred, please leave a message as someone will call you back, usually within 1 hour.
Note: NO 24 Hour Support for T-Jet users! Do NOT call the 24 Hour Hot-Line for T-Jet or other Non-Lawson Equipment (for non-Lawson items, call during our normal working hours).
*For immediate assistance please call 314.382.9300 or Contact us
Screen Printing Machines and Digital Printing Equipment Support
You will receive the best screen printing machine and digital t-shirt printing equipment support when you go directly to the manufacturer. Lawson Screen & Digital Products works hard to ensure you are satisfied with your product and service.
Call 314-382-9300, or fill out this form for technical help. Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.
Software Support
Software/Supply and Equipment support staff are available, free of charge for items under warranty, for our customer's use on products purchased from Lawson. You will receive the best software support, for most products, when you go directly to the manufacturer. If you are not satisfied with your product or service from the software manufacturer, Lawson will work with you to help resolve your problem. Lawson does not offer free support for computer programs like CorelDraw, Illustrator, Photoshop, and RIP programs we do not develop.
Fill Out Software Support Form
Print Support
Print Support 24/7/365. When you encounter a problem or get stuck, and you need a solution immediately, Lawson is there to provide Print Support 24/7/365.
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More Resources
Frequently Asked Questions
Read some frequently asked questions about garment printing supplies, equipment and more
Support Articles
Use this library of helpful support articles on various topics to help you in exery aspect of the screen printing process.
SDS and MSD - Screen Printing Safety Data Sheets
Lawson Screen and Digital provides Material Safety Data Sheets for all their screen printing chemicals sold. Carefully read through a product's safety sheet before purchasing to be prepared. We always recommend using gloves and goggles when handling chemicals.
Customer Service
Get to know about Lawson's policies, discover who Lawson is, and meet the team!
Trusted Since 1949.
At Lawson Workhorse Group (LWG), we believe great equipment is only part of the equation. Success in garment decoration comes from having the right partner. A partner that understands your challenges, helps you grow, and supports you every step of the way.
For more than 75 years, we've helped screen printers and garment decorators operate more reliably and profitably by delivering dependable equipment, quality supplies, and industry-leading support.
Today, LWG combines the strength, experience, and innovation of two of the industry's most respected names: Lawson Screen & Digital Products and Workhorse Products.
Together, we're building the future of garment decoration.
We help garment decorators operate reliably and profitably by delivering dependable equipment, supplies, and support they can count on every day.
Our business succeeds when your business succeeds. That philosophy has guided us for generations and continues to shape everything we do today.
A Legacy of Innovation
Lawson's story began in 1949 with one inventor and one simple question:
"What does the printer need?"
Founder Gene Landesman had a passion for inventing and solving problems. When a friend asked him to build a better automatic screen printing press, Gene delivered a machine that was simpler, easier to maintain, and more affordable than anything available at the time. That first machine changed the course of the company and helped shape the screen-printing industry. For more than seven decades and three generations, Lawson has remained family-owned and committed to its founding principles:
Across seven decades and three generations, we’ve stayed true to our founding principles: easy to use, easy to operate, easy to maintain.
Lawson continues to lead in traditional screen printing and is a pioneer in DTG and DTF technologies.
Workhorse's roots trace back to the 1980s with the development of the Mr. T manual press and the Chaparral line of equipment.
Through strategic acquisitions of Tuf Products (2003) and Progressive Machine (2005), Workhorse built a powerful lineup of presses trusted by thousands of printers.
Built on durability, performance, and value, Workhorse earned a reputation for helping shops grow and succeed.
Gene Landesman builds the first Lawson press.
Second generation takes the lead.
Expanding innovation in automation & digital.
Lawson Screen & Digital Products and Workhorse Products unite to become Lawson Workhorse Group.
Mr. T manual press is developed.
Workhorse Products is acquired.
Acquisition of Tuf Products and Progressive Machine.
The Power of One. The Strength of Many.
On February 1, 2025, Lawson and Workhorse officially united forces to create LWG. By combining our expertise, resources, and shared commitment to customers, we're building a stronger, smarter, and more innovative future for the garment decoration industry.
Expanded Solutions
A broader offering of equipment, supplies, and digital technologies for shops of every size.
Enhanced Support
More experts, more resources, and faster support to keep your production running line smooth.
Greater Innovation
Combined engineering experience that drives new technologies and improved efficiencies.
More Value
A single partner to help your business grow from startup to high-volume production.
Only now, we have even more resources to support you.
More Than a Supplier. A Partner.
Industry Experience
More than 75 years of serving garment decorators worldwide.
Technical Expertise
Real experts who understand production challenges and know how to solve them.
Training & Education
Hands-on classes, virtual support, and personalized guidance designed to help you succeed.
Complete Solutions
Equipment, supplies, service, and consumables—all from one trusted partner.
Long-Term Relationships
We don’t just sell equipment. We build partnerships that help our customers grow.
Years in Business
Generations of Leadership
of Customers Served
Locations Across the U.S.
Shops Equipped, Trained & Supported
When you call LWG, you talk to real people who know printing. Our team is dedicated, experienced, and passionate about helping your business succeed.
Meet Our TeamHear from printers who rely on LWG equipment, training and support.
“LWG equipment is built to last and their support team is the best in the business.”
Watch TestimonialLet's Build Something Great Together.
Ready to improve your production, grow your business, or explore new opportunities? We're here to help.