Technical Support

Screen Printing & Digital Printing Support

Lawson Screen & Digital Products provides support garment printing machines, supplies, and software. From technical support, to print support, we will help you through every step of any printing process.

Lawson Screen & Digital Products in Saint Louis is open for business 8:00 am to 5:00 pm (CST) Monday thru Friday. However, we do offer support 24/7/365! Supply and Equipment support staff are available, free of charge, for our customer's use on products purchased from Lawson. Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.

24 hour Emergency Service Hot Line is available for equipment customers.
If it is after hours (after 8AM - 5PM CST), call 314-382-9300. You will be directed to the automated attendant. Listen to the options presented and select the prompt to speak with a Service Technician. This will transfer you to Lawson's 24-hour Hotline. If you get a voicemail recording after being transferred, please leave a message as someone will call you back, usually within 1 hour.

Note: NO 24 Hour Support for T-Jet users! Do NOT call the 24 Hour Hot-Line for T-Jet or other Non-Lawson Equipment (for non-Lawson items, call during our normal working hours).

*For immediate assistance please call 314.382.9300 or Contact us

Screen Printing Machines and Digital Printing Equipment Support

You will receive the best screen printing machine and digital t-shirt printing equipment support when you go directly to the manufacturer. Lawson Screen & Digital Products works hard to ensure you are satisfied with your product and service.

Call 314-382-9300, or fill out this form for technical help. Service technicians are available at reasonable rates to visit your facility and provide equipment set-up, training and consulting services.

Software Support

Software/Supply and Equipment support staff are available, free of charge for items under warranty, for our customer's use on products purchased from Lawson. You will receive the best software support, for most products, when you go directly to the manufacturer. If you are not satisfied with your product or service from the software manufacturer, Lawson will work with you to help resolve your problem. Lawson does not offer free support for computer programs like CorelDraw, Illustrator, Photoshop, and RIP programs we do not develop.
Fill Out Software Support Form

Print Support

Print Support 24/7/365. When you encounter a problem or get stuck, and you need a solution immediately, Lawson is there to provide Print Support 24/7/365.
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More Resources

Frequently Asked Questions
Read some frequently asked questions about garment printing supplies, equipment and more

Support Articles
Use this library of helpful support articles on various topics to help you in exery aspect of the screen printing process.

SDS and MSD - Screen Printing Safety Data Sheets
Lawson Screen and Digital provides Material Safety Data Sheets for all their screen printing chemicals sold. Carefully read through a product's safety sheet before purchasing to be prepared. We always recommend using gloves and goggles when handling chemicals.

Customer Service
Get to know about Lawson's policies, discover who Lawson is, and meet the team!

Financing

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Navigating the equipment requirements for your screen printing business can be a daunting task, especially when faced with questions like, "Which product will ensure timely order fulfillment?" and "How can I achieve top-notch quality without exceeding my budget?" Fortunately, we're here to provide you with a comprehensive guide on scaling your equipment choices according to your business needs.

Digital Versus Hybrid Printing: What Are They and Who Should Consider It

The screen printing industry is undergoing a printing transition for how t-shirts, hoodies and other garments are decorating. New digital printing technologies are successfully implanting themselves in the decorated garment marketplace as alternatives to traditional screen printing.