For Digital Support (Epson/Roland printers, DTF Printers & software), click here: Digital Support Form

Below instructions are for Lawson Brand Equipment Only

To help resolve your issue in an expedited manner, complete the Support Request Form below, and upload low-res photo(s) of the issue you are having, or the parts you may need. The more information you provide the better. Someone will contact you shortly after receiving this completed Service Support Ticket.

Important Note: If your equipment was EITHER: 1) purchased USED from a 3rd party, or 2) is Over 5 years old and solving your issue requires any Troubleshooting you will need to purchase an Assistance Package.

View the Diagnostics, Analysis and Troubleshooting Assistant Package choices. If you need to purchase one of these, after doing so, make sure you select which Package you purchased below.

NOTE: If you know what part(s) you need to buy, and no diagnostic services are required, there is no fee. Most replacement parts are found in the instruction manual. If you need to buy an instruction manual, click this link: Lawson Instruction Manuals

There is NO charge for supporting these pieces of Lawson equipment: Zoom-AE, Silver-Jet, Flash Units, Manual Presses, Exposure Units, Dip Tanks or Washout Sinks.

After submission be sure to check your email as additional links, information or instructions may be sent.